Welcome to SO GOOD STORE (“we”, “our”, or “the Store”).
Please read these Terms and Conditions carefully before using our website. By accessing or using any part of the site, placing an order, or registering as a member, you agree to be bound by the following terms.
1. Our Services
We provide online shopping services for food, beverages, sauces, staples, wellness products, and personal health monitoring items.
All product descriptions, images, and pricing are based on the information shown on our website. Due to supply batches or updates, the actual packaging or ingredients may vary.
2. Orders & Payment
•Once your order is submitted, you will receive a confirmation email. This does not guarantee acceptance or immediate shipment of the order.
•All prices are listed in Hong Kong Dollars (HKD) and include applicable taxes where relevant.
•We accept payment methods supported by the platform, including credit cards and e-wallets.
3. Product Information & Disclaimer
•We strive to provide accurate and up-to-date information. However, product images are for reference only, and actual items may vary.
•Health-related items (such as glucose meters or test strips) are intended for personal monitoring and **do not constitute medical advice or replace professional diagnosis.**
4. Shipping & Risk
•Once dispatched, orders are considered completed and the risk transfers to the customer.
•While we will assist in case of delivery issues, we are not liable for delays, loss, or damage caused by third-party couriers.
5. Sales Restrictions & Compliance
•Some items may be regulated by law or restricted by region. We reserve the right to cancel orders that do not meet the conditions.
•We may also refuse or cancel any orders due to abnormal inventory status, suspicious activity, or other legitimate reasons.
6. Account Responsibility & Data Protection
•You are responsible for maintaining the confidentiality of your account credentials and any activities under your account.
•Personal information provided to us will be handled in accordance with the Hong Kong Personal Data (Privacy) Ordinance. Please refer to our [Privacy Policy](/privacy-policy).
7. Changes to Terms & Service Termination
•We may update or revise these Terms at any time without prior notice. The latest version will always be posted on our website.
•We reserve the right to terminate accounts or services if fraudulent behavior or system abuse is detected.
8. Governing Law & Disputes
These Terms are governed by the laws of the Hong Kong SAR. In the event of disputes, both parties agree to resolve them in good faith. If unresolved, the case will be submitted to the Hong Kong courts.
