At SO GOOD STORE, your privacy matters to us.
This policy explains how we collect, use, protect, and manage your personal data when you use our website. We aim to be as clear and transparent as possible, so you can shop with peace of mind.
1. What We Collect
•Your name and contact details (e.g., email, phone)
•Shipping and billing addresses
•Purchase history and preferences
•Payment and transaction details (processed securely by third-party providers)
•Cookies and usage logs (e.g., device type, IP address, pages visited)
2. How We Use Your Data
We use your data to:
•Process orders and payments
•Arrange delivery
•Provide support and updates
•Send promotions or updates (only if you opt in)
•Improve your browsing experience (via cookies)
•Fulfill legal or regulatory obligations
3. How We Protect Your Data
•All data is stored on secure servers with limited access.
•We ensure all service partners (e.g., payment or logistics providers) sign confidentiality agreements.
•Upon your request, your personal data can be deleted within a reasonable timeframe.
4. Cookie Policy
•We use cookies to enhance your experience—such as saving your cart, remembering logins, and analyzing usage.
•Third-party tools (e.g., Google Analytics, Facebook Pixel) may also set cookies to help us improve services and advertising.
•You can disable cookies via your browser, but some features may not work properly.
5. Third-Party Sharing
•We never sell or rent your data.
•We may share limited data with the following trusted third parties for specific purposes:
- Payment gateways (for transaction processing)
- Delivery partners (for shipping)
- Marketing platforms (only if you’ve subscribed to updates)
6. Your Rights
You may request to:
•View the personal data we hold about you
•Update or correct your information
•Delete your data or account (not affecting completed orders)
•Unsubscribe from marketing messages
7. Changes to This Policy
Any updates to this Privacy Policy will be posted on our website with a revised effective date.
We may notify registered users via email in case of significant changes.
8. Contact Us
If you have any questions about your data or this policy, feel free to contact us:
Customer Service WhatsApp：＋852 92888538
9. Effective Date
This policy is effective as of October 8, 2025.
